Industry Literature

Innovating to strengthen the organ transplant system

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Innovation: FEATURE

UNOS Labs is a collaborative space where scientists, researchers and technology experts partner with donation and transplantation professionals to develop new solutions aimed at increasing efficiency in the national transplant system and saving more lives.

United Network for Organ Sharing’s core mission is to unite and strengthen the donation and transplant community to save lives. A major component that drives this mission is testing products, tools and methods aimed at improving the transplant system.

UNOS LabsSM , an experimental incubator created in 2018, fills a critical role in bridging resources and research expertise to make innovation happen and bring big ideas to life. It enables our researchers to develop solutions to continuously improve the national organ donation and transplant system and increase organ utilization.

“We’ve begun this endeavor of UNOS Labs to address some of the bigger questions in transplant and try to meet the community where they are, and try and capitalize on a lot of the innovations that are out in the medical space,” said program manager Casey Humphries.

UNOS Labs explores and validates concepts and technologies that may be deployed across the nation’s organ transplant system. It is a place to try out new ideas under the primary pillars of behavioral research, data science and technology through extensive testing and incremental development.

“The emphasis in Labs is that projects have an end goal,” Humphries said. “They’re not academic, they’re not something that we want to just publish on and then store under the pillow. The goal of Labs is to create something that can be used to benefit the system.”

Improving the transplant system through innovation

Among the new technologies UNOS researchers are leveraging is  natural language processing (NLP) to predict which deceased donor kidneys will experience placement difficulties and to forecast which will be accepted by transplant hospitals. Encouraged by the study findings, the UNOS team plans to conduct more research to better understand the potential to enhance existing predictive models.

Humphries said a unique process such as NLP is a great example of data science.

“We have data science, and that’s really looking at understanding data broadly and looking at innovative ways to approach big data,” she said. “We can derive insights from using data science techniques…something that we can’t do with typical statistics.”

UNOS researchers are also partnering with organ procurement organizations (OPOs) nationwide to better predict organ travel time. One of the biggest contributors to prolonged cold ischemic time is coordinating logistics for organ transport. Using data gathered from couriers and pilot OPOs, researchers are also studying the feasibility of real-time tracking of organs shipped via ground and air.

Other partnership projects involving UNOS researchers include developing a series of simulation models to study the impact of possible changes to the transplant ecosystem; measuring physicians’ attitudes and perceptions around predictive analytics; and developing a liver paired exchange pilot program.

Philanthropic support for research and analytics

The Mendez National Institute of Transplantation Foundation recently awarded UNOS a $100,000 grant toward better understanding of the role biopsies play in transplant outcomes. The research further aims to improve the tools that inform kidney offer acceptance decisions.

The F.M. Kirby Foundation has given UNOS $75,000 to help train clinicians in promoting organ donation and increase the number of organ transplants during the COVID-19 pandemic. And the Fresenius Medical Care Foundation awarded UNOS $106,000 to help improve transportation and logistics for organ donation.

“We are challenging ourselves to think more broadly about the technologies we could bring to the transplant system,” explained Humphries. “Grants make this research happen.”

The post appeared first on UNOS.

COVID-19 organ failure diagnosis codes for heart and lung candidate listings in UNet now available

Audience

  • Primary Data Coordinators, Physicians, Program Administrators and Surgeons at heart and lung programs
  • Transplant Program’s Clinical Coordinators, Administrators/Managers, Program Directors, Medical Directors and Surgical Directors at heart and lung programs
  • Please share this notice with anyone in your organization who would benefit from this information

Implementation date
Oct. 28, 2020

At-a-glance statement

The following changes to the diagnosis code drop down list in WaitlistSM and the Primary Diagnosis drop down list on TCR and TRR forms in TIEDI® are now available:

  • Lung candidates
    • COVID-19: ARDS
    • COVID-19: PULMONARY FIBROSIS
  • Heart candidates
    • COVID-19: DILATED MYOPATHY: ACTIVE MYOCARDITIS
    • COVID-19: DILATED MYOPATHY: HISTORY OF MYOCARDITIS
    • DILATED MYOPATHY: VIRAL changed to DILATED MYOPATHY: VIRAL (NOT COVID-19)
  • Conversion of of all actively listed Waitlist candidates with the inactive diagnosis to the new one. Removed candidates are not impacted.
  • For patients with the inactivated diagnosis on TIEDI forms, their Primary Diagnosis field are blank. Members entering forms in TIEDI need to select an appropriate code for their patients with viral Dilated Myopathy from one of the three new available codes.

What you need to do

  • Transplant hospitals should use the COVID-19 diagnosis codes as appropriate when listing lung and heart candidates or entering information on TCR and TRR TIEDI forms.
  • Transplant hospitals should also modify the diagnosis for any patient converted to the new Dilated Myopathy: Viral (Not COVID-19) code in Waitlist who should more accurately be assigned one of the COVID-19 heart diagnosis codes.

Additional details

The purpose of adding these options is to specify when COVID-19 related organ failure is the cause for lung and heart candidate listings.

The initial proposed action, addressing lung candidate diagnoses, was published for special public comment from Aug. 31 through Oct 1. During public comment, the OPTN Heart Transplantation Committee recommended that heart candidate diagnoses be added to those originally proposed for lung candidates. The OPTN Board of Directors approved the proposal during an Oct. 8 conference call.

Having these options available helps to identify trends in these patient populations that could inform future policy changes.  This is not expected to have any impact to the lung allocation score calculated for these lung candidates.

Education and resources

Read the policy notice on OPTN

Questions?

If you have questions relating to implementation, contact UNOS Customer Service at unethelpdesk@unos.org, or call 800-978-4334 from 8 a.m. to 7 p.m. EDT.

For policy-related questions, contact member.questions@unos.org. 

The UNOS COVID-19 resources page is refreshed regularly with the most current updates and resources. Please check back frequently for updates.

The post appeared first on UNOS.

Using registries to improve outcomes and transplant management

in focus

Registries provide analysis and information to the transplant and healthcare community, improving the quality and safety of care.

The transplant community benefits from partnering with UNOS to create registries.

The transplant community benefits from partnering with UNOS to create registries.

Custom solutions

Contact us to learn more about Registries

The transplant community needs data warehouses that underlay new analytical tools and drive better outcomes and deeper insights. Registry-based studies make substantial contributions to the field of transplantation by optimizing the use of new data sources to understand outcomes and improve transplant management.

“UNOS’s registries enhance data collection and leverage our 35 years of transplant knowledge to analyze patient outcomes, study the effects of a new therapy, or combine various data sources to uncover new insights to transplant patient’s journey” says Wida Cherikh, principal research scientist at UNOS.

What is a registry?

At its core, a registry is a data capture system which merges similar data from various sources. UNOS’s secure registries focus on improving patient care, sharing collaborative knowledge, and advancing understanding in the field of organ transplantation. Data from registries addresses things such as treatment, quality improvement, benchmarking, and clinical research.

In UNOS’s clinical work, the data is structured, validated, and uses real-world patient populations. Registry-based studies are quicker and less expensive than clinical trials or prospective cohort studies and can provide answers to questions that may not be answerable from OPTN data alone. Our registries scale in a variety of ways spanning the months of a specific project or study, to decades which build the backbone of research in specific fields of medicine.

What are registries used for?

Registries are used by organ procurement organizations, transplant centers, academic research centers, medical device companies, pharmaceutical companies, biotech companies and pharmacy management to capture data, manage its use, and leverage the data for insights to include patient population trends and improved outcome measures.

The transplant community relies on UNOS to build and host registries and databases, including:

  • patient-level registries for large international societies
  • performance improvement and outcome registries for transplant programs
  • survey registries for submitting patient data
  • clinical registries using observational study methodology to collect uniform data and evaluate specified outcomes for a population

Build your registry studies effectively with UNOS Solutions

The UNOS Solutions team creates registry partnerships that optimize the use of new data sources to understand outcomes in transplantation. “TransMedics partnered exclusively with our trusted partners at UNOS to create the first Thoracic Organ Perfusion (TOP) Registry for our Organ Care System (OCS) technology,” said Dr. Waleed Hassanein, President and CEO at TransMedics, Inc. “ The UNOS team has provided a comprehensive platform that delivers the visibility and compliance that is necessary to conduct our registry.  Their team is world-class and provides an exceptional level of cooperation and partnership required for successful execution of these complex projects.”

Our team of research scientists, statisticians, and data analysts help you understand your data holistically, visualize your data, and give it context for analysis. You’ll be able to get reliable data, with an intuitive user interface, and receive real-time reports that allow you to see trends.

UNOS can help you find answers to your transplant-related challenges – we have the systems and people in place to create and implement registry-based studies for the transplant community.

Learn more about registries by contacting UNOS.

In focus

UNOS builds and hosts registries enabling OPOs and transplant centers to address issues such as treatment, payment, quality improvement, benchmarking and clinical research.

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Researchers say OPTN modified heart policy achieving stated goals

Preliminary results of the 2018 Organ Procurement and Transplantation Network modified adult heart allocation revision show the policy is achieving its intended goals.

United Network for Organ Sharing research led by research science manager Rebecca Goff, Ph.D., analyzed OPTN data, including early outcomes, geographical distribution, and waitlist and transplant characteristics, a year before, and a year after policy implementation.

“The manuscript revealed the benefit of the new six adult heart statuses that better stratify candidates and give broader access to the most medically urgent patients,” Goff said. “Thinking to the future, I am looking forward to the development of a sophisticated heart allocation score and, eventually, the move to the continuous distribution framework for heart allocation.”

Read more about the research into the effectiveness of the new adult heart allocation policy.

The post appeared first on UNOS.

Nicole Medwick from CORE discusses first national donor image sharing hub

As an organ procurement trainer at the Center for Organ Recovery and Education, Nicole Medwick is focused on making sure that the right organ reaches the right patient at the right time.

“At CORE we are always looking for new and innovative ways to improve our key processes,” she said.

So when CORE’s involvement in a medical imaging study sharing project led by United Network for Organ Sharing prompted a transplant team to accept a heart that they otherwise had planned to decline, Medwick felt proud of the work she had accomplished. “We were able to save an additional life that would not have been saved otherwise,” she said.

CORE is one of 13 organ procurement organizations (OPOs) across the country enrolled in UNet Image Sharing, a consistent, reliable and secure image sharing platform that provides OPOs and transplant hospitals universal access to high-quality medical imaging studies during the organ offer process. “UNet Image Sharing helps us share real-time images directly with transplant surgeons to help facilitate quicker decision making,” Medwick said.

Hear more about how UNet Image Sharing is helping to facilitate quicker decision making and improving efficiencies in the organ procurement process for Medwick and other members of the organ donation and transplant community.

The post appeared first on UNOS.

We’ve got the best organ donation and transplant system in the world. Here’s how to make it even better.

Hands holding heart icon symbolizing care and measurement

Performance

We’ve got the best organ donation and transplant system in the world.

Here’s how to make it even better.

One of the best parts of my job is being able to tell people that America has the highest-performing organ donation and transplant system in the world. We have more organ donors and more annual transplants and we save more lives through organ donation than any other country.

Brian Shepard, UNOS CEO

“We’re not content with the status quo.”

Brian Shepard, CEO

And we’re getting better all the time. Today, American surgeons perform 40 percent more transplants than they did eight years ago. And even in a pandemic year, the system successfully performed 500 more deceased donor transplants from January through July 2020 than it did in the first seven months of 2019. Many other countries, by contrast, had steep drop-offs in the number of transplants performed this year.

Organ transplantation works for people who have end-stage organ failure. In almost all cases, it works better for people with kidney, liver, and lung failure than any other treatment available. People come to the organ donation waiting list because they know an organ transplant is a gift of life. That means that as good as our system is, it needs to be even better to be able to serve the more than 100,000 people waiting for organs at any given time.

At UNOS, the non-profit network that leads and coordinates the nation’s system of transplant hospitals, organ procurement organizations, and thousands of volunteers from the donation and transplant community, we’re not content with the status quo. Our commitment to continuous improvement has driven seven consecutive years of increases in the number of transplants performed. We also know there’s no quick fix to further strengthen a mature system with decades of experience and an infrastructure that covers the entire nation. And because we have a full view of how every step of donation and transplant works, we know that what we need now is a comprehensive set of reforms.

Earlier this year, the Centers for Medicare and Medicaid Services proposed changing the metrics by which OPOS are assessed. The proposal is well-intentioned and addresses many issues identified by the donation and transplant community. But it relies on faulty data and has met strong opposition from major stakeholders in the professional community — including the American Society of Transplantation, Association of Organ Procurement Organizations, and a number of individual transplant programs and OPOs.

And with a narrow focus on OPO metrics, CMS’ proposal does not take a broad enough look at the systemic approach that is necessary to continue to increase the number of transplants.

Because we have a full view of how every step of donation and transplant works, we know that what we need now is a comprehensive set of reforms.

Instead, UNOS proposes a five-part package of reforms, influenced by many conversations with people in the field — from surgeons and hospital staff to OPOs and organ donor families to transplant recipients and those on the waitlist. Some of these steps are within UNOS’ authority as the Organ Procurement and Transplantation Network. Others must be led by federal agencies.

These reforms would build upon our success as one of the leading systems in the world and save even more lives than ever before.

First, we need to automate real-time donor referral. This is a step we could not have proposed just five years ago. But today, hospital electronic health records give us an opportunity to have comprehensive, timely data about all potential donors. We believe we can build on that momentum and take the responsibility for referring donor candidates off the already full plates of hospital staff, who in most cases have to enter referrals manually.

UNOS and others are working to standardize a referral system that can be used by all U.S. electronic medical records providers, because automating donor referral will not only allow OPOs to identify more donors whose organs can be more quickly matched with more patients. It will also enable us to establish better metrics for OPOs and transplant hospitals.

Holding OPOs and transplants hospitals accountable for their performance and helping them to improve and save more lives requires consistent, reliable and timely metrics.

To better measure OPO performance, CMS has proposed a new metric that relies on death certificate data collected by the Centers for Disease Control and Prevention. But the CDC itself has acknowledged death certificates are not consistently accurate. They also lack the level of clinical detail OPOs, surgeons and patients need to determine donor suitability. For example, a death certificate might not tell us if the potential donor died on a ventilator or whether they had a disease that could put the transplant patient at risk. When only about 1% of people die in a way that makes them medically eligible for organ donation, having detailed information is crucial.

Automated donor referrals, on the other hand, would provide an improved, independently-reported and timely data source for understanding donor potential. This hospital-reported, patient-level data could be used to calculate a clear metric that CMS could use to assess and improve OPOs.

We also need to improve the process of getting the right organ to the right patient at the right time.

Organs sometimes go unused because the unique medical circumstances of the donor limit the number of candidates who could benefit from the organ. We’re working on a number of innovative projects to increase OPOs’ ability to place as many organs as possible, such as:

Similarly, we need to remove disincentives to using older and more complex donors when appropriate. Not every transplant candidate needs organs with the same projected life span, and one key step toward increasing organ transplantation is to use organs from older donors, which can be a good choice for some transplant patients, especially those who are older themselves. Unfortunately, today those organs are often rejected by transplant hospitals because they are more complex to work with — and by patients, who may not understand the viability of older organs.

We believe eliminating evaluation and financial disincentives for using these organs will help boost the number of transplants and save more lives.

Finally, we need to enable OPOs to merge or share services to boost their ability to serve hospitals and patients. CMS’ proposed rule provides no detailed transition plan addressing infrastructure in the service area of a decertified OPO, which could lead to ongoing disruption in parts of the country. Replacement organizations would need to rebuild the relationships and public trust necessary to maximize local organ procurement and distribution. Regulations that expedite or incentivize voluntary mergers among OPOs could expand the reach of effective OPO leadership without creating the risk of gaps in the organ recovery network.

There are thousands of things that each OPO, each transplant hospital, each staffer, UNOS, and CMS can do to drive improvement, but we’re targeting the things that we think apply to the whole system and that no individual part can do on their own. Taken together, these reforms will increase the pool of donors and organs, lead to shorter wait times and better outcomes, and mean more people receive lifesaving transplants. I’m excited by the potential for change, because as proud as we at UNOS are of the success of the organ procurement and transplant system, we know it has to keep getting better.

To learn more about the improvements we’re proposing, read the overview

5 arrows pointing up to represent increased transplants
To learn more about the improvements we’re proposing, read the overview

Download a PDF

Read the overview online

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Getting to yes

Offer filters

Bridging the gap

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Sharing images to save more lives

internal views of organs

INNOVATION

As an organ procurement trainer at the Center for Organ Recovery and Education, Nicole Medwick is focused on making sure that the right organ reaches the right patient at the right time.

“At CORE we are always looking for new and innovative ways to improve our key processes,” she said.

So when CORE’s involvement in a medical imaging study sharing project led by United Network for Organ Sharing prompted a transplant team to accept a heart that they otherwise had planned to decline, Medwick felt proud of the work she had accomplished. “We were able to save an additional life that would not have been saved otherwise,” she said.

CORE is one of 13 organ procurement organizations (OPOs) across the country enrolled in UNet Image Sharing, a consistent, reliable and secure image sharing platform that provides OPOs and transplant hospitals universal access to high-quality medical imaging studies during the organ offer process. “UNet Image Sharing helps us share real-time images directly with transplant surgeons to help facilitate quicker decision making,” Medwick said.

First national hub

Within a year of enrolling in the pilot in 2019, her OPO was notified of an offer for a deceased donor’s heart that included a medical report saying the organ was functioning poorly. “Based on the report that we had, no one would have been likely to accept the heart,” Medwick said, but by using UNet Image Sharing, she was able to include an electrocardiogram with the offer. The transplant team analyzed the images and determined they didn’t agree with the report, ultimately deciding the heart would be suitable for transplant. “The transplant hospital staff only accepted it because they were able to look at the images and get their own read,” Medwick said.

More lifesaving organs being accepted and transplanted

Nicole Medwick

“UNet Image Sharing helps us share real-time images directly with transplant surgeons to help facilitate quicker decision making.”

Nicole Medwick, organ procurement trainer, CORE

As the first national donor imaging sharing hub, UNet Image Sharing facilitates more rapid and efficient consideration of organ offers, which can lead to more lifesaving organs being accepted and transplanted.

“UNet Image sharing streamlines the process for reviewing medical imaging studies and helps us reduce inefficiencies and the need for multiple systems,” said UNOS service owner Randall Fenderson, who has been leading the application development process and piloting the new service with members for more than two years. “As a community, we are accelerating the organ acceptance process and enabling transplant surgeons to make better, more informed decisions.”

UNet Image Sharing was created to solve a problem: If a surgeon can’t clearly see the medical imaging study of an organ that is being offered, they might hesitate to accept some offers for fear that it might not meet their patient’s needs. While well-intentioned, this risk-avoidant behavior could result in unused organs that could otherwise help save patients’ lives.

“Having images uploaded directly into UNet allows easy access for all parties involved in reviewing the quality of the organ for transplantation,” said CORE chief information officer Bruno Mastroianni. The former chair of the Association of Organ Procurement Organizations IT Council heard about the pilot in 2018 at an AOPO conference. In conversation with UNOS chief technology officer Alex Tulchinsky and IT Customer Advocacy department director Amy Putnam, Mastroianni discovered that UNOS was planning to pilot a new technology in response to members’ longstanding requests for a consistent and secure high-quality imaging sharing system that is seamlessly woven into the DonorNet platform. “I have been fortunate to have built a wonderful relationship with Alex, Amy and the rest of the UNOS team, and have volunteered to support them to pilot solutions like this before,” Mastroianni said. “It is a great opportunity to provide input and even better to work with a great partner like UNOS.”

Imaging within UNet

Between January and April 2019, UNOS piloted UNet Image Sharing with six OPOs across the country that were already using imaging solutions outside of DonorNet. “We picked OPOs that already had imaging solutions so that if something went wrong in the pilot, they still had a fallback plan that they could work with,” said UNOS business architect Rob McTier.

UNOS works with the community to improve the national system

Bruno Mastroianni

“UNOS staff listened to our input carefully to deploy multiple iterations of the solution.”

Bruno Mastroianni, chief information officer, CORE

All of the application’s functionality is available to users on the donor record in DonorNet, alongside all the other donor information. During the pilot, OPOs received high-quality imaging studies on CDs or thumb drives. They then logged into DonorNet® to upload the imaging study similar to the way they upload smaller attachments. DonorNet linked the imaging studies to a specific donor’s record. Transplant hospitals then logged into DonorNet to view the imaging study using a Digital Imaging and Communications in Medicine (DICOM®) viewing tool.

“The experience of working with UNOS was wonderful,” Mastroianni said of CORE’s participation in the pilot. “UNOS staff listened to our input carefully to deploy multiple iterations of the solution. The first version of UNet Image Sharing was good, but by listening to the pilot participants’ feedback, UNOS ensured that access worked for the right individuals needing to use the application.”

video

Faster, more informed decisions

UNOS service owner Randall Fenderson has been leading the application development process and piloting the new service with members for the past two years.

“As a community, we are accelerating the organ acceptance process and enabling transplant surgeons to make better, more informed decisions.”

Randall Fenderson, UNOS service owner

Expanding beyond the pilot

In June UNOS began making UNet Image Sharing available in a phased national rollout, first to OPOs that expressed interest in it during the pilot period, followed by OPOs in similar geographic areas to those that expressed interest. “That way, transplant hospitals are seeing a consistent way of accessing imaging studies during the transition period,” McTier said. The phased rollout also allows time for training the hospital staff that the OPOs will be sharing imaging studies with. Because of its unique position and ability to integrate all aspects of the organ transplantation system, UNOS will manage the potential impact to support personnel as new users engage with the application. There is no additional cost to Organ Procurement and Transplantation Network members.

Nearly two years since launching UNet Image Sharing, there has been a net increase in image sharing in UNet for each participating OPO, and overall. On average, 41 percent of donors from participating OPOs had images shared before the pilot started, compared to 82 percent after UNet Image Sharing began. The most uploaded type of images to UNet Image Sharing have been CT scans, followed by ultrasounds.

“There are fewer steps in the process of uploading images directly to UNet, compared to what needed to be done with our previous application,” Medwick said, adding that CORE now rarely used the external image sharing solution that they had been relying on before UNet Image Sharing was available.

In organ donation and transplantation, every second counts, and efficiency in the system leads to more lives being saved.

“UNet Image Sharing provides a consistent way for all member organizations to access images,” McTier said. “With a consistent approach, we’re hoping to accelerate the process of getting members access to images and save more lives together.”

OPOs participating in UNet Image Sharing

  • Center for Organ Recovery and Education, Pittsburgh
  • Donor Network West, San Ramon, California
  • Lifesharing: A Donate Life Organization, San Diego
  • LifeQuest Organ Recovery Services, Gainesville, Florida
  • Nevada Donor Network, Las Vegas
  • One Legacy, Los Angeles
  • Gift of Life Donor Program, Philadelphia
  • Washington Regional Transplant Community, Falls Church, Virginia
  • OurLegacy, Maitland, Florida
  • Donor Network of Arizona, Phoenix
  • Lifeline of Ohio, Columbus, Ohio
  • LifeChoice Donor Services, Waltham, Massachusetts
  • New England Organ Bank, Waltham, Massachusetts

Image uploads
as of Sept. 6, 2020

3,366
CT scans
(49.2% of total uploads)

1,755
ultrasounds
(25.7% of total uploads)

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Preservation by cold storage vs ex vivo normothermic perfusion of marginal donor hearts: clinical, histopathological and ultrastructural features.

To match clinical outcomes of heart transplantation against histopathological and ultrastructural characteristics of marginal grafts preserved by cold storage or ex vivo normothermic perfusion.

Public comment open from Aug. 4 through Oct.1.

The Organ Procurement and Transplantation Network is offering 10 items for public comment beginning Aug. 4.

We encourage patients, transplant candidates and recipients, living donors, donor families and transplant professionals to learn more about the proposals and provide valuable feedback to help shape U.S. organ transplant policy. To make the nation’s organ donation and transplantation system fair and equitable for all, many voices are needed and every view matters.

Learn more about the policy development process.

The items available for public comment this cycle are:

  • Align OPTN Policy with U.S. Public Health Service Guideline, 2020
  • COVID-19 Emergency Policies and Data Collection
  • Further Enhancements to the National Liver Review Board
  • Guidance Addressing the Use of Pediatric Heart Exceptions
  • Guidance and Policy Addressing Adult Heart Allocation
  • Modify Data Collection on Living VCA Donors
  • Modify Living Donation Policy to Include Living VCA Donors
  • Programming VCA Allocation in UNet
  • Update on the Continuous Distribution of Organs Project
  • Updated Cohort for Calculation of the Lung Allocation Score (LAS)

Educational resources, including recorded videos and presentations, will be made available Aug. 13 to provide multiple opportunities to learn more about the proposals.

Public comment closes Oct 1. All comments received about a proposed change are reviewed before the OPTN Board of Directors vote at their December 2020 meeting.

Learn about more ways to get involved.

The post appeared first on UNOS.

“Can do, passion and caring”: Jeff Orlowski on embracing change during COVID-19

As one of the 58 organ procurement organizations that serve the country’s transplant system, LifeShare of Oklahoma has helped drive a record- increase in organ donation. In 2019, OPOs recovered nearly 12,000 deceased donors, an increase of 38 percent since 2014. During that same time period, LifeShare of Oklahoma increased recoveries of deceased donors in their donation service area by 39.7 percent, exceeding the national average, according to OPTN data

While the COVID-19 crisis has impacted organ recovery and transplant, OPOs are adapting and continuing their lifesaving work. In a recent interview, LifeShare of Oklahoma president and CEO Jeff Orlowski discussed how his organization’s core values keep his team focused on the work of saving lives during the pandemic and beyond.

Q: LifeShare of Oklahoma’s core values are centered on valuing a can do attitude, having passion for the mission of saving lives and caring for teammates and the community. Your strategic anchors are people, change and relationships. How do these concepts drive your organizational approach?

We are a people-first organization. That is our guiding principle.

Our donors are people, our donor families are people, our hospitals are people, and our team are people. And so we always want to make sure that we’re making decisions in a way that will have a positive impact on people.

When I came to LifeShare, we had a tremendous amount of development to do as an organization. I asked everybody to not be intimidated by change, but instead to embrace it. Bringing change is not an indictment of what came before, it’s an acknowledgement that there is opportunity to do better. We’ve woven that theme of change through everything we’ve done for the last 8 1/2 years.

Q: What does change mean as a core value in relation to transplant?

We work in a field where change is natural. It’s happening around us constantly. There will always be new drugs, new techniques and new opportunities.

The HOPE Act is a great example. There used to be a ban on HIV positive donors—and now there’s not. I always point to the fact that in 1953, you couldn’t have a kidney transplant, and here we are less than 70 years later, and it’s been a common therapy for decades. Even more recently, when I started in the field, isolated lung transplants were just not feasible for a variety of reasons—it’s only been in the last really 30 or so years that isolated lung transplants, as opposed to heart-lung blocs have become a really viable operation. Since change happens anyway, embracing it allows us as an organization to talk about what’s possible.

All change is the result of many people working together to adapt and improve. Having change as a strategic anchor has been so important in this crisis.

Q: How have your organization’s core values helped guide LifeShare of Oklahoma through the current crisis?

Our core value of can do has served us very well. Can do is not just do it. We’re not talking about being Nike. Can do is about the fact that we’re creative. When we look at a challenge, we’ll look for alternative ways to get to the desired outcome.

In terms of the pandemic, the concept of can do has been particularly instrumental in making sure our staff were safe while we keep doing the important work of recovering donors. Protecting both staff and our mission have driven us from the very beginning. When we focused on that, we were unencumbered by any other details. We just worried about getting the job done safely. When you do that, you can be more creative and kind of let go of your preconceived limitations on yourself.

We have 135 staff between our Oklahoma City and Tulsa offices, and during this crisis we have had to lean into real change as an organization­—with amazing results.

Q: What are some of the changes your executive team made to adapt in response to COVID-19?

That first weekend of March 13, we started mainly trying to get our clinical staff converted to telecommute so they wouldn’t cross-contaminate one another. Their safety was a priority in those early discussions, but we didn’t really understand then what we were up against compared to what we knew just a few weeks later.

After that I took a step back and started assessing the global organizational impact. That was when staff safety and well-being started to become the guiding principle, and it was pretty easy to see how we could keep doing our mission.

Q: What do you think will be some of the permanent changes that result from the crisis?

I think one of the silver linings is that it has forced the community to rethink the concept of jumping on a jet in the middle of the night, flying a couple hours and riding around in the back of an ambulance to accomplish something that can be accomplished without everyone traveling. That’s not just OPO staff—our transplant partners are rethinking letting a local recovery surgeon recover and send an organ, because that means they can also avoid flying. This is a benefit overall in terms of broader allocation—if we can avoid putting a surgeon and a perfusion staff member or surgical recovery coordinator on an airplane for two hours one direction, and then sitting around at a hospital, waiting for everything to go and then doing the case, and then two hours more on a plane back, then those people can be home tucked in bed and fresh and wide awake when it’s time to do the transplant. We keep the transplant team safe and rested, and we make maximum use of our resources so that more lives are saved.

Q: You have spoken internationally about organ donation and recovery in the United States. What are your observations about how the U.S. system adapted to COVID-19 compared to other countries?

The COVID-19 crisis has actually illustrated how effective American OPOs are.

Other countries saw donation and transplantation basically grind to a halt, which was not the case in the U.S. We had considerably higher rates of transplants than many other countries that were tremendously impacted by this, which I think is a testament to our ability to refocus and reinvent ourselves in order to keep people getting transplanted.

When we evaluate opportunities for improvement, we must acknowledge that we’re improving from a position of strength. We’re fortunate to have extremely bright and capable people who, when faced with an unprecedented pandemic, have been able to continue to save lives through donation and transplantation through a massive amount of collaboration and teamwork, on a national level. While we always need to strive for improvement, we shouldn’t underestimate the factors that make us so successful already.

Jeff Orlowski is president and CEO of LifeShare of Oklahoma, and president of the LifeShare Foundation. He currently serves as the Organ Procurement and Transplantation Network Region 4 associate councillor, and is a member of the OPTN Membership and Professional Standards Committee. A past president of the Association of Organ Procurement Organizations and Donate Life America, Orlowski has 33 years of experience in organ and tissue donation and has co-authored more than 40 peer-reviewed articles. Orlowski earned a bachelor’s degree in biology from the University of Kansas and a master’s degree in management from Regis University.

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